Why IHS?

Our Advantages

  • Years of Excellence

    India Healthcare Solutions has come a long way since its inception in 1999. With our vast experience and clever innovations we continue working with world class companies.

  • Partner of Choice

    Thanks to our commitment to excellence, our clients have made us their ‘Partner of Choice’, choosing to work with us time and again.

  • Seamless Delivery

    We are located across different geographies ensuring efficient and timely delivery of services.

  • Unmatchable services

    India Healthcare Solutions boasts a proven track record in providing operational and cost efficiencies that is both flexible and reliable; swift turnaround time; a ‘no room for errors’ attitude along with an uber-responsive team support. The afore-mentioned facts have lead India Healthcare Solutions to carve a permanent place in the medical service industry.

  • Quality Certified

    As an organization, we are all about quality and are ISO 9001:2008 compliant. We were certified ISO 9001:2008 by ANAB (ANSI-ASQ National Accreditation Board), the most respectable accreditation board in the United States.

Key differentiators

What sets us apart?

Our key differentiators give us the leverage needed in this dynamic market to succeed. They are as follows:

  • Client/employee satisfaction and financial results are high priorities on our list of goals and are achieved with ease, thanks to our team of certified exceptional billing and coding professionals
  • The aforementioned professionals are led by Project Heads and Domain Experts who possess extensive expertise in the Healthcare CPO space lead
  • The seasoned leadership of an excellent management team and skilled manpower coupled with an eye for process details and cutting edge technology help India Healthcare Solutions deliver superior, cost-effective services to clients without compromising quality
  • Falling under the extension of Business Associate (BA) under HIPAA, India Healthcare Solutions handles all information clients provide with the utmost confidentiality

Infrastructure

IHS operations are spread over four world-class facilities in India and Philippines. We are equipped with state-of-the-art technology and use the latest hardware and software systems with a highly secured network. Multiple vendors handle our telecommunication structure with the latest technology, offering us contingency at all times.

Our primary office is located at the heart of CHENNAI, a city which serves as a major destination in India for multinational IT & ITES companies. We have 20,000 sq. ft. office space on four floors, equipped with state-of-the-art technology such as the latest hardware and software systems with a highly secured network.

Our staff members have exposure to various popular medical billing information systems such as Medisoft, Sequelmed, Zotec, NextGen, Mars, Practice partner, Health-Nautica, Power-AR, All-scripts, Ntierprises, Med-Fm, Health-One, Med-Arx, Medico, Lytec, Medical-Manager, Misys, ADS Medics II and IDX.Impressed with our impeccable knowledge on technology, one of our clients entrusted us to host a dedicated server in our office for their billing system, with exclusive remote access.

We use J2EE and SOA based robust and scalable process engine that can easily handle a load of several million transactions per day. Client Server connection is through secure VPN tunnels with 128-bit SSL encryption monitored by Watch Guard Firebox X5500e to ensure complete network security.

The current server specification is IBM eServer, X206/X226 series. The data traffic flow is managed locally by Airtel from India to US on an I2I backbone. We have Dual facilities to provide redundancy to our clients to safeguard against Natural calamities using Fire Security System, CCTV, Access control. IHS calling process is through Siemens EPBX 500 concurrent lines.